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If you are having problem when connecting your camera to your PC for the intention to transfer the images in your memory card to your computer’s hard drive but found out that your PC is not detecting your camera at all even you have connect them with the right cable to the right connector. When you are having such problem and having no idea on what to do, there are actually something that you can perform to find out whats actually going wrong.
You should check if you have the proper driver install in your PC. When you purchase your camera, it will comes with a CD that contain the user manual and driver of your camera mode. Try to install the driver to the computer when you are having your camera connected to the computer. If you have installed the driver previously, try to uninstall and reinstall again with the camera connected to the computer.
Of course, sometime we can tend to be forget thing. So the other thing that which may seem to be minor but can be the cause of your camera not being detected by your computer is you forgot to power on your camera even it is connected to the computer. Some people will think that they can just connect the cable to the USB connector of the computer as the USB will bring the power to turn on the camera. However, most of time this will not be the case as the power of USB is limited and it may not be enough to power on your camera. Therefore, it is best that you check your camera is power on. If not power on, you can just power on with the power adapter so that the power can be constantly supply to the camera.
Also, a digital camera is normally get detected the same way as a flash card. If proper connected, the device will show up as a device in My Computer under the heading Scanners and Cameras. In case you are able to go that far but not any further, try to check and see if the camera batteries are running flat. If there are still power for the batteries, then you should try to reinstall your camera software.
While reinstall your camera software, you may check on the Digital camera listing in my computer. Double click on the camera icon as if you were pressing on any other folder. You will find that all the images are going to get displayed. You can then try to select all of them and copy to any folder. Once this is done, you can just delete the images from your camera as you’d delete any other file.
And if there is some kind of Autorun in which you are expecting but not happening or the software simply not able to cope with the computer and camera? If that is the case and you wish to get something done to make it works, you can try to turn everything off including your computer and turn back on after couple of seconds. Besides, you can try to connect your camera to other PC or laptop that you have to see if it can get detected.
If problem persists, then it is best for you to bring your camera back to the shop that you bought it and have them to check for you if it is still under warranty.